Reduced Holiday Hours and System Changes
We will not be shipping orders between 12/25 - 1/3
due to the holidays and an ERP system upgrade
Purchase orders can be placed online, emailed, or faxed to 1-800-568-4301 to be processed January 4, 2021.
During this unprecedented year, G.A. Murdock has continued to invest in upgrading its business operations and will be transitioning to a new ERP system on January 4, 2021. This new system will provide many benefits including:
- Scan to pick and pack for increased order accuracy Improved manufacturing visibility on our production floor
- A new web site coming later this year with several enhancements over the current web site
- A customer portal, allowing customers to download invoices, check balances and pay open invoices.
Due to this upgrade, we will not be shipping any orders from South Dakota: December 25, 2020 - January 3, 2021 and Florida: December 22, 2020 - January 3, 2021, but our office staff will be available to answer calls if you wish to place an order or have any questions. Other changes include:
- Credit Card numbers on file will not be updated to the new ERP system, so you will need to provide this information over the phone when placing your next order if paying by credit card.
- Invoices will now be emailed and will no longer be sent by fax if that is the way you have been receiving them. Please provide an email address to send the invoices to if we do not have one already.
- Real time inventory quantities will not be available online until we transition to our new web site.
G.A. Murdock will continue to provide the quality products and timely service you've come to expect. We greatly appreciate your business this past year and look forward to 2021. Please feel free to contact anyone in our office with any questions, suggestions, or feedback.
We wish you Merry Christmas and Holiday season!
Best wishes,
Brian Appelwick
President
G.A. Murdock, Inc.
Observed Holiday Schedule
December 24th - Christmas Eve: Closing 2pm CST
December 25th - Christmas Day: Closed
December 31th - New Year's Eve: Closing 2pm CST
January 1st - New Year's Day: Closed
No shipping:
South Dakota Warehouse: December 28 - Jan 3
Florida Warehouse: December 22 - Jan 3